Frequently Asked Questions

Why was my VIP refunded / canceled?
We will cancel and then refund the full amount of a donation if we find the payment did not include correct steam64 bit ID information. Please review the VIP page for details on what that is.

If you wish to still receive VIP, it is safe at that point to re-subscribe with the correct Steam64bit ID as your previous subscription is canceled and refunded.

 Last updated Fri, Jan 6 2017 4:21pm

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